Help & Support
Frequently Asked Questions
How do I create a flight itinerary?
Click Create Itinerary from the navigation menu or dashboard. Fill in the flight details form with your airline, flight number, departure and arrival information, dates, times, and passenger details. As you type, a live preview will appear showing your professional itinerary document. When you're satisfied with the preview, click Download PDF or Download PNG to save your document.
Can I use this itinerary for visa applications?
Documents generated by FlightPlan Studio are sample itineraries for travel planning purposes. They are clearly labeled as not confirmed bookings. If you need a verifiable flight reservation for a visa application, you must obtain one from an airline or authorized travel agent. Our documents alone do not establish that a flight is actually booked or reserved.
What file formats can I download?
You can download your itinerary in two formats: PDF and PNG. The PDF format is ideal for printing on A4 paper and provides a professional, multi-page document. The PNG format exports a high-resolution image that's perfect for sharing digitally or viewing on mobile devices. Both formats preserve all your entered flight and passenger information with clear, readable text.
Does FlightPlan Studio store my personal information?
No. FlightPlan Studio does not store your personal information, passport details, or flight data on our servers. All information you enter remains in your browser session only. When you download your itinerary, the document is generated locally on your device. We prioritize your privacy and do not collect or retain sensitive passenger or booking information.
Can I edit an itinerary after creating it?
Yes. While viewing your itinerary preview, click the Edit Details button to return to the form and make changes. You can update any flight information, passenger details, dates, times, or other fields. The live preview will update automatically as you edit. You can also use the Clear Form button to start over with a completely new itinerary.
Do downloads work on mobile devices?
Yes. FlightPlan Studio is fully responsive and optimized for mobile devices including iPhones, Android phones, and tablets. PDF and PNG downloads work reliably on mobile Safari and other mobile browsers. Your itinerary will display correctly on any screen size, and you can create, preview, and download documents directly from your phone or tablet.
What should I do if my download isn't working?
First, ensure your browser allows downloads and check your device's download folder or Files app. Try using a different browser if the issue persists. Make sure all required fields in the form are filled correctly, as validation errors can prevent downloads. If you're on mobile, check that you have sufficient storage space. For persistent issues, contact our support team using the information below.
Can I create itineraries with connecting flights?
Yes. The flight details form includes fields for connecting flights and layover information. You can enter multiple flight segments, specify connection airports, and include layover durations. The generated itinerary will display all segments clearly, showing departure and arrival times for each leg of your journey. Multi-page PDFs automatically accommodate complex itineraries with multiple connections.
Contact Support
Email Support
support@flightplanstudio.com
Response Time
We typically respond within 24 hours on business days. For urgent issues, please include 'URGENT' in your subject line.
Technical Issues
If you're experiencing download problems, browser compatibility issues, or form errors, please include your device type, browser version, and a description of the problem.
Feature Requests
We welcome your feedback and suggestions for new features. Let us know how we can improve FlightPlan Studio to better serve your travel planning needs.